Ask a travel agent whether they have errors and omissions insurance and you’ll sometimes get a confident yes, sometimes a confident no, and surprisingly often: “I think my host agency covers that? I’m not totally sure.” That “not totally sure” is the problem I want to address. What E&O insurance actually is. Errors and omissions insurance covers you if a client claims you made a mistake, gave bad advice, or failed to do something you were supposed to do in the course of booki
